Click here to download Toning Matters Winter 09/10

Slim Images has received a ringing endorsement for its services – scoring 100 per cent in a customer satisfaction survey.

Results from the  questionnaire, sent out to all new customers in the past six months, recorded a clean sweep of positive responses to the question ‘were you satisfied with the level of service provided?’

“We were delighted to receive such outstanding results in our first ever customer survey,” said managing director of Slim Images Andrew Mackey. “Anecdotally we have always had excellent feedback but this is the first time we’ve asked for anonymous comments.”

More than 90 per cent of customers were ‘totally satisfied’ with the information they were provided with and 88 per cent gave the same response when quizzed about the handling of their initial enquiry.

“We always strive to provide our customers with not only the latest and best equipment but first class service,” said Andrew. “Customers deal with us from the first inquiry through to installation, training and maintenance of their machines. They know us, we know them and so the relationship works. The results of the survey are proof of that.”

* The company has proved its commitment to best practice by achieving an ISO industry accreditation. Auditors awarded the company ISO 9001:2008 – recognising its position as a quality manufacturer and supplier.

“This is further recognition of the attention to detail and quality service people have come to expect from us,” said Andrew.

“Nothing was too much trouble. I shall be recommending to all my friends.”

“The customer service from the beginning was better than two other companies approached.”

“You were the best for answering queries immediately.”

“Got to know about the equipment through a friend and it’s the best thing I have ever come across.”

“Excellent, would definitely recommend.”

“Very satisfied. Friendly and informative staff.”

“Very efficient, polite and helpful delivery and installation.”

“I was about to buy a different machine but went for yours instead. I’ve had it for two days and have been fully booked.”

Slim Images has always credited a Russian scientist with discovering the benefits of Whole Body Vibration Exercise.

But some anecdotal evidence was passed on at a recent trade exhibition which has revealed an entirely new angle.

UK sales manager Martyn Burgess was explaining the benefits of BodyAction to a potential customer.

“This person started telling me about his dad – a coalminer,” said Martyn. “Down the mines they had wooden vibrating platforms which they put the coal on. At the end of a shift, the miners used to stand on the platforms for five minutes claiming the movement of the platform made them feel refreshed and energetic – despitea long shift underground.

“I’d never heard of this before but apparently it’s quite well known. While we haven’t been able to find any specific medical evidence for the coalminers’ quick fix, there is plenty of proof – anecdotal and medical for our BodyAction machines which, in essence, do the same job.”

The brand new Forget-Me-Not Suite, at Glennfield Care Centre in Wisbech, Cambridgeshire cares for those with early onset dementia. Centre staff are keen to ensure that residents, day visitors and those staying at the centre for respite care can continue with the kind of activities they have been involved with previously.

“The average age of our clients is just 40,” said regional manager Louise Jones. “They may have received dementia diagnoses but they are still young and strong. We are keen to help them retain their fitness, mobility and lifestyle for as long as they are able. The Forget-Me-Not Suite has been specially equipped to feature a wide range of recreational facilities including an internet café and the gym which has weight machines, cycling machines, weights and a BodyAction.”

Louise was familiar with the benefits of BodyAction workouts having used a friend’s machine.

When it came to equipping the gym at the centre, part of the Excel Care group, she was keen to include a vibrating platform among the exercise equipment.

“They can be used by – and benefit – everyone,” said Louise.

“The Forget-Me-Not Suite is a special place – there are very few centres like it and we want to make sure it has the best of everything for our clients and their families to use.”

The centre was officially opened in June by John Killick, an author with a special interest in dementia. When full it will be home to around 20 clients with more visiting for respite and day care.

* Suffolk Mental Health Partnership NHS Trust was the first in the country to install a BodyAction. Patients are encouraged to exercise to promote a healthy lifestyle and well-being.BodyAction is used alongside traditional gym equipment.

Technical instructor Tina Green said: “We are always looking for new ways to engage patients and build their motivation.”

Become a fan, hear the latest news from Slim Images and share your success stories via the Slim Images Facebook page.

Log onto your Facebook account, search for Slim Images Ltd and become a fan.

You’ll lose weight using BodyAction
Regular use improves posture and increases muscle mass – this speeds up your metabolic rate so more calories are used – even when you’re resting

A BodyAction workout takes 10 minutes
We recommend three sessions a week

BodyAction provides non-strenuous, low impact toning exercises
Benefits include muscle toning, fat reduction, increased muscle strength, improved flexibility, reduced appearance of cellulite, increased circulation, reduced lower back pain, enhanced pain reduction

No special clothing is necessary
Most people wear loose fitting leisure suits but anything that doesn’t restrict movement is fine

A BodyAction machine is just one metre square
It takes up no more space than a plant pot – and is far more beneficial!

A BodyAction runs off a normal power socket
No special adaptors are needed

Machines are maintenance free
Slim Images Ltd does provide a full after care service but the machines are maintenance free and very reliable

BodyAction delivery and installation is free
There are no hidden costs

The machines are easy to use
BodyAction is operated by a simple touch button control with preset programmes for the beginner

Fitness fads come and go but Slim Images Ltd has proved machines that deliver on their promises will always be in demand.

The company, based in Peterborough, is basking in 21 years of history which has seen the creation of a global brand, a new fitness phenomenon and a raft of spin-offs.

The company is the only UK manufacturer and supplier of toning tables and is the exclusive supplier of BodyAction to the UK and Irish markets. It also develops, manufactures and supplies an exclusive range of technologically-advanced beauty equipment.

“We’re proud to have proved the longevity of our products but also of our company,” said managing director Andrew Mackey.

“Evolution is the key. We are continually monitoring trends, developing products and recording results.

“Our 21st anniversary year has proved very successful, despite the economic situation, and we’re looking forward to continuing that into our next decade of business.”

For an outlay of just £5 a day, BodyAction can generate a valuable revenue stream in nail bars, salons, gyms and tanning salons.

Patricia Hewett, who runs Studio 7 in Banstead, Surrey, said: “Even on a quiet week BodyAction more than pays for itself.”

Businesses charge an average of £4 a session.

Working on the basis of four 10 minute sessions an hour over a seven hour day, six days a week, BodyAction could generate £672 a week.

For more examples of how BodyAction could work for you, try the Revenue Calculator on our website

Click here to download Toning Matters Winter 08/09

The results have been spectacular

WORD of mouth recommendation has seen Amanda Taylor’s business – built on Slim Images’ equipment – go from strength to strength since she opened in January 2008.

She now has a client base of men and women aged 18 to 76 all of whom are enjoying the benefits of regular BodyAction workouts.

And she’s earned herself a nickname in Cleethorpes, Lincolnshire, where her Bodytone Studio is based, as ‘the lady with the wobbles’.

“My studio is often referred to as ‘the wobble shop’,” said Amanda. “Vibration exercise was new when I opened and people didn’t understand how it worked, they just knew it wobbled!”

As word has spread and the pioneers who first tried the BodyAction workout have seen spectacular results -one dropping three dress sizes, Amanda’s studio, kitted out entirely with Slim Images equipment, has become a popular place.

“I have two toning tables and two BodyAction in the studio which most customers use in tandem,” said Amanda. “I have curtains to pull across for privacy or friends can choose to come to a session at the same time. “It’s the time – or lack of time – involved in a workout that appeals to most people. We all know we should do more exercise but it’s fitting it in. A BodyAction session lasts just 10 minutes and with no sweating or special workout clothes necessary there’s no excuse for not slotting it in between shopping and lunch.”

Personal service has been the key to Amanda’s success.“I don’t just give clients a list of exercises, I work with them to ensure they’re using the machines correctly,” said Amanda. “That way they see the best results which keeps them coming back for more.”

Good reason to celebrate

2009 marks a special year for Slim Images – the company is celebrating it’s coming of age.

And while basking in 21 years of history which has seen the creation of a global brand, a new fitness phenomenon and a raft of spin offs, there are promises of plenty to come.

Slim Images was founded in 1988 by Phillip Abbott who filled a gap in the exercise market manufacturing and supplying toning tables. Tanning products and the production of equipment for some of the leading companies in the beauty industry followed.

Two years ago, Slim Images launched BodyAction – offering a low impact exercise programme in just 10 minutes – to salons, gyms and nail bars.

“Thousands of managers and owners are reaping the benefits of having our equipment available for customers,” said managing director Andrew Mackey. “We have a large reach, doing business in 36 countries. We know and understand our customers so consistently provide them with not only the latest, efficient and best equipment but first class service.”

A full body workout – in just 10 minutes

JUST 10 minutes every other day with BodyAction can make a difference – just ask an astronaut.

The state-of-the-art machines offer Whole Body Vibration Exercise – pioneered by a Russian scientist and used by Russian Olympians and NASA.

Intensive research has shown a sustained benefit in muscle performance and bone strength in everyone from athletes to those with mobility issues.

“We’re proud to be able to make impressive claims on behalf of BodyAction,” said Andrew Mackey, managing director of Slim Images, the leading supplier of the machines to businesses and individuals.

“With no strain to tendons and joints, a 10 minute workout on BodyAction every other day can help reduce fat and cellulite, increase muscle strength and bone density, improve body shape and reduce lower back pain.”

The BodyAction platform vibrates around a horizontal axis. Exercise is performed with feet or hands positioned equal distance from the axis. Muscles automatically contract and relax to stabilise posture, giving a thorough work out.

Stress on muscles, respiratory and cardiovascular systems is minimised as are forces to the joints.

A personal demonstration and comprehensive instructions are given to every customer when BodyAction is installed.

Some salon owners provide personal sessions with clients, ensuring they are doing the exercises correctly and so enjoying the maximum benefit. Others simply have the machines available for use.

The suggested 10 minute workout has been compiled with the help of Slim Images’ UK sales manager Martyn Burgess – a former gym owner.

“To realise the potential of BodyAction, it is important to ensure clients are using it properly,” said Martyn. “The programme we have developed  gives the very best workout.

“There are a range of exercise and we are always happy to explain just which body areas each is targeting so our customers understand precisely the principles involved and can pass that on to their clients.”

How BodyAction works for you

TAKING up floor space of just one square metre, BodyAction is small enough to fit in the corner of a salon, nail bar, tanning salon or gym – the space most managers would put a plant. But while a plant demands water, BodyAction will pay for itself – many times over.

BodyAction machines come with a three year rental contract at a cost of just £5 a day. Sessions last a recommended 10 minutes and the average charged by salon owners is £4 a session.

The maths isn’t hard – a BodyAction machine only has to be used twice a day to turn in a profit.

“Having a BodyAction machine on site gives salons an edge over competitors,” said UK sales manager Martyn Burgess.

Slim Images not only provides the machines, staff install, demonstrate and service them too.

“We are a one stop shop, providing a very personal service to all our customers,” said Martyn.

And the company works hard to protect their customers too, ensuring geographic areas aren’t flooded with BodyAction machines so diluting the potential market.